Tourism Jobs Summit 2022

On 30 August 2022, Minister for Trade and Tourism, Senator the Hon Don Farrell led a Tourism Jobs Summit in Canberra ahead of the National Jobs and Skills Summit. The meeting brought together 70 representatives from tourism industry associations, unions, business, academia, Commonwealth, State and Territory Governments. The business events industry was directly represented by Business Events Council of Australia company secretary, Andrew Hiebl, and Harry the Hirer chief executive, Gab Robinson. 

Participants suggested actions to address workforce challenges including supply (domestic and international), improving capability, and elevating the visitor economy as a career of choice. 

The summary of actions put forward by visitor economy representatives included:

  • Welfare & Tax: Remove disincentives from welfare and tax systems to encourage cohorts, such as people with a disability and people on an Age Pension, to the workforce, and provide support for businesses to employ.
  • Migration: Better use migration, and reform the migration program, including in relation to Working Holiday Makers and International Students plus the need to get those with approved visas to Australia urgently noting short supply of flights and high cost.
  • Promotional Campaigns: Provide clear messaging on career pathways and take action to change perceptions of tourism as a career of choice, including ensuring employers better engage and empower staff plus industry facing campaigns to overcome discrimination against under represented cohorts.
  • Skills & Training: Incentivise employers to improve on the job training, including through micro credential training.
  • Staff Housing: Address housing shortages in regional areas, with incentives for land owners to provide housing solutions.


Tourism Jobs Summit - High Level Outcomes